Rachael Firl, BC-HID
Board Certified Hearing Instrument Dispenser
Rachael Firl is a Board Certified Hearing Instrument Dispenser. Rachael is originally from Sartell, MN and moved to Plymouth, MN in 2017. Rachael graduated from St. Cloud State University and started working at Audibel in 2018. Rachael began working in the hearing industry in 2012 and was drawn to the profession because of family members and friends who suffer with speech and hearing difficulties.
What Rachael loves most about saving hearing lives is connecting people to their world again. Rachael strives for; precise custom solutions, concierge level care, and verified best speech clarity in her everyday work with patients.
Outside of saving hearing lives – Rachael loves hobbies such as golf, relaxing at the cabin, and cheering on the Wild, Vikings, and SCSU Hockey.
Muriel Heher, PSC
Patient Services Coordinator
Muriel has worked in the customer service field since 2007. Working in healthcare has allowed her to help people have a better quality of life.
Muriel has lived in Minnesota since 1997.
Married with two adult children, Muriel enjoys helping patients connect to loved ones through the gift of better hearing.