Reviews

At first I was skeptical thinking they just want to sell me hearing aids and expected the heavy pressure sales pitch. I was happily surprised when that wasn't the case at all. They were very friendly and professional, even when my intake info didn't go through and they had to enter my info into the system, instead. The technician was very thorough, asking questions and taking notes. She explained the process was very knowledgeable regarding hearing and how things relate between the brain and ears. In the end I was told that I didn't have significant hearing loss that would need hearing aids, but that I should consider getting tested once a year or sooner if anything changes before that. It was a very good experience for me and I highly recommend Starkey if you think you might have any hearing loss.

The staff is very friendly & seem to know what they’re doing. However, I’ve had 3 different hearing aids…first one was a mail-order one that worked quite well…second one from a hearing center here in town…had it for a few years. But then got an invitation to come to Starkey w/an offer to save some $$. Was talked into buying the regular hearing aid, but also a second one for my ear that has no hearing! I don’t know what that’s helping. They say it helps the brain! How do u determine that it works! Anyway, not impressed w/this aid (in my hearing ear) anymore than the others I’ve had! Too much background noise, & when I try to lessen that, I can’t hear speech, even from TV or someone across the table from me.

I was greeted as I walked into the office and we quickly went over insurance and other paperwork details. Rachael then brought me back to the testing room and we sat down and reviewed test results. Upon seeing the test results, we discussed lifestyle and past hearing issues. A very honest and detailed explanation of what I could expect from the devices she suggested, and a review of different purchasing options. I left the office feeling like I had a very excellent plan of improving my hearing to the best it can be. All my questions had been answered and I was told to just call back if any new questions came up.

The staff is warm and welcoming, knowledgeable and friendly! I had a very positive experience here.

I have had nothing but great experiences with the Starkey personnel at the Shakopee, MN office. Not only are the staff friendly and efficient, but they worked with me to fit me with the most comfortable hearing aids. I also like their four year hearing aid care program, so I can simply enjoy my hearing aids without concern about running out of supplies and cleaning services.